Privacy Policy

Information and consent on the processing of personal data

Stakeholders: E-commerce customers and visitors to this corporate website

Le Piantagioni del Caffè Srl (owner of the Arcaffè brand) - with headquarters in Via Provinciale Pisana, 583/B 57121 Livorno, Italy, VAT number IT 01579870492, tel. +39 0586 429 094 | fax +39 0586 411 586, office@lpdc.it – as Data Controller of your personal data, pursuant to and for the purposes of Regulation (EU) 2016/679 (also GDPR), hereby informs you that the the aforementioned legislation provides for the protection of persons and other subjects with regard to the processing of personal data and that this treatment will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights.

Your personal data will be processed in accordance with the legislative provisions of the aforementioned legislation and the confidentiality obligations set forth therein. The sites referred to are the following:

• www.arcaffe.com

Site security measures: Specific security measures have been adopted for the management of the site, aimed at guaranteeing secure access for the user and at protecting the information contained on the site itself from risks of loss or destruction, even accidental.

Changes to this Privacy Policy: The owner reserves the right to make changes to this Privacy Policy at any time by giving notice to Users on this page and guaranteeing in any case a similar protection of Personal Data. Therefore, please consult this page often, referring to the date of the last modification indicated at the bottom.

Legal references: this privacy statement has been prepared in fulfillment of the obligations established by Regulation (EU) 2016/679, by Art. 10 of Directive no. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, on the subject of Cookies.

Processing purposes: in particular, your data will be processed for the purposes described in the following paragraphs; if relating to legislative or contractual obligations, it will be sufficient to read this policy, if instead relating to other purposes, the provision of data will be optional for you, and your refusal to process it does not compromise the continuation of the relationship or the adequacy of the treatment itself.

In general, the User's data is collected to allow the Owner to provide its services, as well as for the following purposes: contacting the user, sending email messages, interacting with social networks, for statistical purposes and displaying content from external platforms .

The types of Personal Data used for each purpose are indicated in the specific sections of this document. The personal data collected through this site refer to:

1. Navigation and usage data, cookies
2. Data provided voluntarily by the user

The Personal Data collected may refer both to the User and to third parties whose data the User provides.
The User assumes responsibility for the Personal Data of third parties published or shared through the site and guarantees that he has the right to communicate or disseminate them, freeing the Data Controller from any liability to third parties.

For the purposes of the following treatments, the Data Controller may become aware of data defined as particular, or sensitive or judicial data pursuant to the Privacy Code, when necessary for the purposes specified below, and in particular:

• Email address and Telephone number,
• Personal and/or billing data,
• Useful data for organizing courses and events (including food preferences),
• Other data voluntarily communicated by you (for example through the delivery of CVs).

Your particular data subject to processing are only those strictly pertinent to the obligations, tasks or purposes described above and will be processed in compliance with the indications contained in the relative General Authorizations of the Guarantor.

1. Navigation data.

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Cookies
Like practically all websites, ours also uses some cookies. Cookies are small text files that the sites visited by the user (but also other sites or webservers) send and record on his computer (or mobile device), to then be retransmitted to the same sites (or webservers) on the next visit. of those, thus sending information.

Cookies are now fundamental tools as they allow modern sites to function at their best, allowing maximum customization, interaction and fluidity in navigation. But they can also be used to monitor user navigation and then send advertising messages in line with those.

Cookies can be:

• session (if they expire when the browser is closed) or permanent (they remain until a term has elapsed, even years);
• first-party or third-party (in this second case they are set by a site or web server other than the one the user is visiting at that moment);
• technical (necessary, sometimes indispensable, for a complete - or better - use of the site) or profiling (aimed at creating a user profile, to then send him advertising messages in line with the preferences expressed by the same during the previous navigation ).

The Privacy Guarantor considers technical cookies those of session, those of functionality and - only under certain conditions - those of analytics; in particular, the Guarantor, in the provision of 8 May 2014, specified that the latter can be assimilated to technical cookies only if used for site optimization purposes directly by the site owner, who will be able to collect information in aggregate form on the number of users and how they visit the site.

For further information on the types of cookies, their characteristics and their functioning, it is possible to consult the sites http://www.allaboutcookies.org, www.youronlinechoices.com, http://cookiepedia.co.uk and the specific Provision of the aforementioned Guarantor.

On our site there are the cookies indicated and analyzed on the appropriate Cookie Policy page.

2. Data provided voluntarily by the user.

Sending emails to the addresses indicated on the site
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.

Completion of the data collection form (for information request)
The website's "CONTACT US" page allows interested parties to request information by entering some personal data (such as name and surname, company name of the reference company, e-mail address, other logistical information, etc. .). These data will be processed, manually and also through the use of IT tools by the specially appointed personnel of Le Piantagioni del Caffè Srl, exclusively to respond to the user's request. The personal data introduced in the Form are divided into two categories: mandatory and optional, as shown in the information request procedure. The provision of mandatory data and the related processing for the purposes indicated above are strictly functional to the execution of what is requested. The other data collected is used to help the company offer an increasingly better service and will be kept for the time strictly necessary. We specify that at any time you can exercise, by contacting the Data Controller directly, the rights set out in the appropriate section called "RIGHTS OF INTERESTED PARTIES".

Subscription to newsletters
In the sections where subscription to the Newsletter is requested, the website allows interested parties to send the subscription to our newsletter together with any data (such as name and surname, e-mail address). These data will be processed by Le Piantagioni del Caffè Srl for purposes related to the sending of commercial communications and related to events or courses. The treatment will be carried out with IT and telematic tools with methods strictly connected to the purposes indicated above. The data will be processed until the explicit consent is revoked and will subsequently be deleted, unless otherwise indicated by the interested party. The provision of data is optional. The data will not be disclosed and will be processed exclusively for the aforementioned purposes by specially appointed personnel. The interested party is asked, after evaluating the above, to provide us with confirmation of having read this information and your consent to the processing (by confirming by email and placing a flag in the appropriate space below the collection form data). The interested party may exercise the rights recognized by the current legislation on the protection of personal data by contacting the Data Controller at any time.

Posting photos and videos
The website and/or the social pages connected to it allow interested parties to view their photos and videos, collected during events, projects or company visits. These data will be processed by the Data Controller for purposes related to the presentation of products or projects and the organization of events. The treatment will be carried out with IT and telematic tools with methods strictly connected to the purposes indicated above. The data will be processed until the explicit consent is revoked and will subsequently be deleted, unless otherwise indicated by the interested party. The provision of data is optional, it is possible to request their removal from this site and from the company archives. The data is disclosed only on this site and associated social pages and will be processed exclusively for the aforementioned purposes by specifically appointed personnel. The interested party is asked, after evaluating the above, to provide us with your consent to the processing (through the explicit request during the recording of photos and videos, in the case of events that are not considered public). The interested party may exercise the rights recognized by the current legislation on the protection of personal data by contacting the Data Controller at any time.

Processing methods: The processing is carried out by adopting the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data. In particular, the treatment is carried out through:

• IT tools, with organizational methods strictly related to the purposes indicated above;
• Assignment of processing operations to third parties;
• Analysis and profiling for internal use of user behavior for statistical purposes;
• Interface and processing of information relating to the status of the shipment of goods.

Each treatment takes place in compliance with the methods set out in Chapter II of Regulation (EU) 2016/679.

Communication: your data will be stored at our headquarters and will be communicated exclusively to the competent subjects for the performance of the services necessary for a correct management of the relationship, with a guarantee of protection of the rights of the interested party.

Your data will be processed only by personnel expressly authorized by the Data Controller and, in particular, by the following categories of persons in charge:Responsabili ed addetti Amministrativi;

• Sales and marketing managers and employees;
• Purchasing managers and employees.

In addition to the owner and internal employees, in some cases, external parties may have access to the Data (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies). Your data may be disclosed to third parties, in particular to:

• Forwarders, Carriers, Post Offices, Logistics Companies;
• Consultants and freelancers, also in associated form;
• External teachers or partner companies for course management;
• Institutions/organisations to which common data of the students are communicated;
• Banks and credit institutions;
• Entities that manage the delivery service of ordinary and commercial correspondence;
• to other subjects (companies and consultants appointed for this purpose) who provide services for purposes auxiliary to the relationship between you and Le Piantagioni del Caffè S.r.l. within the limits strictly necessary to perform tasks such as: tax compliance, accounting, information systems management, financial services, debt collection.

Dissemination: the data, without prejudice to the absolute prohibition of disseminating data suitable for revealing the state of health, may be disseminated, according to the methods described above, at:

• This website and/or social pages connected to it, limited to the photos or videos collected upon explicit consent from the interested party.

Conservation: The treatments connected to the web services of this site take place at the company headquarters and are handled by technical personnel in charge of the treatment.

Your personal data will be stored according to the methods indicated above, for the minimum time required by the legislative and contractual nature or until the request for cancellation by the interested party. At the time of collection, the data will be stored in the reference folders on the company management systems and/or in paper archives. At the time of cancellation it is possible that the data will still be kept but anonymous.Diritti degli interessati: I soggetti cui si riferiscono i dati personali hanno il diritto in qualunque momento di ottenere la conferma dell’esistenza o meno dei medesimi dati e di conoscerne il contenuto e l’origine, verificarne l’esattezza o chiederne l’integrazione o l’aggiornamento, oppure la rettificazione.

You also have the right to obtain from the owner the cancellation, communication, updating, rectification, integration of personal data concerning you, as well as in general you can exercise all the rights provided for by article 7 of the Privacy Code and by Chapter III of the GDPR, Articles from 12 to 23, including the right to lodge a complaint with the supervisory authority.

Further information on the treatment:

Defense in court
The User's Personal Data may be used for the defense by the Owner of the website in court or in the preparatory stages for its eventual establishment, against abuses in the use of the same or related services by the User.

Specific information
Specific information could be presented in the pages of the Site in relation to particular services or processing of the Data provided by the User or by the interested party.

Maintenance
The User's Personal Data may be processed with additional methods and purposes related to site maintenance.

System logs
For needs related to operation and maintenance, this site and any third party services used by it may collect system logs, i.e. files that record interactions - including navigation - and which may also contain Personal Data, such as the IP address.

Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller.

Link to third party sites
The Data Controller is not responsible for the processing of personal data that may be carried out by and through sites to which this site refers via links.